- provide technical support and world-class customer service via phone;
- attract potential customers by answering product and service questions;
- offer company's service and persuade potential customers to purchase it;
- handle and resolve customer complaints;
- identify and assess customers' needs to achieve satisfaction;
- provide accurate, valid and complete information by using the right methods/tools;
- follow communication procedures, guidelines and policies.
SUCCESSFUL CANDIDATES SHOULD HAVE THE FOLLOWING
REQUIRED COMPETENCIES / SKILLS:
- B2-C1-C2 English level
- experience in communicating with native speakers (would be a plus);
- experience in using PC/MAC and Internet;
- excellent communication and presentation skills;
- ability to learn and adapt fast;
- driven and motivated mindset;
- understanding of sales process and persuasion skills;
- strong customer focus and service orientation;
- stress tolerance and decision-making.
- competitive salary + possibility to get bonuses for quality of your work;
- free tuition;
- possibility of promotions;
- paid trial period;
- comfortable office location;
- participation in corporate events and much more.